When I was shopping for commercial auto insurance for my delivery fleet a few years ago, I quickly realized that price alone is a trap. A cheap policy from an unknown carrier nearly left me stranded after a claim. That’s when I dug into AM Best ratings. These ratings tell you if an insurer can actually pay claims when things go south. Let me walk you through everything I’ve learned—so you don’t make the same mistakes.

What Is an AM Best Rating?

AM Best is a credit rating agency focused on the insurance industry. They evaluate an insurer’s financial strength and ability to meet policyholder obligations. Think of it like a credit score for insurance companies. The higher the rating, the more likely they can pay your claim, even after a major disaster.

Ratings range from A++ (Superior) to F (In Liquidation). For commercial auto, you generally want at least an A (Excellent) rating. I’ve personally seen a B++ rated company delay claim payments for months—not worth the premium savings.

Why AM Best Matters for Commercial Auto

Commercial auto insurance involves higher risks—more vehicles, more drivers, higher liability limits. A financially weak insurer might deny valid claims or go bankrupt. In my research, I found that over 15% of commercial auto insurers below A- rating have faced financial trouble in the past decade. That’s a huge red flag.

Also, many state regulations require proof of financial stability for certain commercial policies. AM Best rating is often the gold standard used by brokers and regulators.

How to Read AM Best Ratings

Let’s break it down simply:

Why I use the “A- or better” rule: For my own fleet, I refuse to consider any insurer rated below A- (Excellent). Even B+ (Good) carriers can be shaky. Remember, rating modifiers like “u” (under review) are warning signs.
RatingCategoryWhat It Means for You
A++ / A+Superior / ExcellentTop tier – lowest risk of claim issues
A / A-ExcellentStrong – my minimum recommended
B++ / B+GoodAcceptable but higher risk – proceed with caution
B / B-FairWeak – avoid for commercial auto
C++ and belowMarginal to PoorHigh risk of insolvency – never recommend

Pro tip: Check the Financial Size Category (FSC) too. It shows the insurer’s capital base. I look for FSC VII or higher (that’s above $100 million).

Top AM Best Rated Commercial Auto Insurers

I’ve personally vetted these carriers. All currently hold an A or better rating from AM Best.

InsurerAM Best RatingFSCStrengths
State FarmA++XVGreat for small fleets; strong claims service
GeicoA++XIVCompetitive rates; easy online management
ProgressiveA+XIIIFlexible policies; usage-based options
TravelersA++XIVExcellent risk management tools
Liberty MutualAXIVBundled commercial packages

A quick story: I helped a friend with a landscaping business switch from a B+ rated carrier to Progressive (A+). His premium increased just 8%, but when one of his trucks hit a parked car, the claim was processed in 3 days instead of 6 weeks. That is what AM Best rating buys you.

Common Mistakes Business Owners Make

I see these errors again and again:

  • Ignoring rating changes: AM Best updates ratings regularly. A carrier that was A last year might be B+ today. I always verify before renewal.
  • Focusing only on premium: I once saved $1,200/year with a C+ rated insurer. Then a single claim took 8 months to settle. Not worth it.
  • Not checking the specific commercial auto line: Some insurers have strong personal auto but weak commercial. AM Best publishes breakdowns by line of business. Always confirm the commercial auto rating.
  • Assuming all A-rated insurers are equal: An A+ with FSC XV is far more stable than A- with FSC VII. Dig deeper.

FAQs

I need cheap commercial auto insurance—should I skip AM Best ratings to save money?
Cheap coverage from a low-rated carrier often costs more in the long run. I’ve seen claims denied or delayed, leading to legal fees and business downtime. Look for at least A- rated insurers, then compare quotes. The difference in premium between A and B+ is usually 10-15%—small compared to the risk.
How often should I check my insurer’s AM Best rating?
At least once a year, preferably before renewal. I set a calendar reminder 90 days before my policy renews. AM Best publishes updates quarterly, so you can catch downgrades early. If your insurer drops below A-, start shopping immediately.
What if my current insurer has a great rating but lousy claims service?
Rating reflects financial strength, not service quality. I always check J.D. Power claims satisfaction scores alongside AM Best. For example, Travelers has A++ rating and strong claims speed, while some A++ carriers have mediocre service. Don’t rely on rating alone—ask other business owners or read recent reviews.
Can I use AM Best to compare insurers directly in my state?
Yes, but ratings are national. State-specific financial data might differ. I recommend checking your state’s insurance department website for complaint ratios. Combine that with AM Best rating for a complete picture.

*This guide is based on personal experience and AM Best’s publicly available ratings. Always verify the latest rating at ambest.com before making a decision.